Terms of service
Terms of Service – Hexa
Welcome to Hexa. By accessing, browsing, or purchasing from our website, you agree to comply with the following Terms of Service. Please review them carefully before using our services.
- Website Usage
• By using this website, you confirm that you are at least 18 years of age or are using the site under the supervision of a parent or legal guardian.
• Hexa reserves the right to refuse service, cancel orders, or restrict access to any customer at its sole discretion.
- Product Details
• We make every effort to ensure that product descriptions, images, and pricing information are accurate and up to date. However, occasional errors may occur.
• Actual product colors may differ slightly from the images displayed due to lighting conditions, photography, and screen display settings.
- Pricing & Payments
• All prices on our website are displayed in Pakistani Rupees (PKR).
• Prices and promotions may be changed at any time without prior notice.
• Full payment must be completed using one of the available payment methods before order processing can begin.
- Shipping & Delivery
• Delivery times may vary depending on your location and courier service availability.
• Customers are responsible for providing complete and accurate shipping information. Hexa is not liable for delays or delivery issues caused by incorrect details.
- Exchange & Replacement Policy
• We do not offer refunds. Exchanges or replacements are available only for defective, damaged, or incorrect products received.
• Requests for exchange or replacement must be submitted within 7 days of receiving the order.
• Items must be unused, in their original condition, and returned with all original packaging.
• Customers are responsible for any return shipping charges unless the error was caused by Hexa.
• For complete details, please refer to our Exchange & Return Policy.
- Limitation of Liability
• Hexa shall not be held responsible for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services.
• Customers use our products and services at their own discretion and responsibility.
- Updates to These Terms
• Hexa reserves the right to modify or update these Terms of Service at any time without prior notice.
• Continued use of the website following any updates constitutes acceptance of the revised terms.
Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Phone / WhatsApp: +92 319 9089202